EXPERIENCE USING VOICE ASSISTANTS

Abstract

Natural user interfaces are becoming popular. One of the most common today is interfaces with activated voice, including smart personal assistants such as Google Assistant, Alexa, Cortana, Siri, Alice, Bixby, Mycroft. This article presents the results of their evaluation in three dimensions: capabilities, language support, and how natural responses users experience. Evaluations were performed by analyzing existing reviews. The results show that Alexa and Google Assistant are much better than Siri and Cortana. However, there is no statistically significant difference between Alexa and Google Assistant, and neither of them integrates into modern messengers with a note-taking function, which is a significant disadvantage of such devices.